Personalization Outbreak
A podcast about the collapse of traditional corporate standards in today’s more personalized world. Leadership strategist, author, contributor to Forbes and founder of the Leadership in the Age of Personalization Movement, Glenn Llopis interviews executives across multiple sectors to find out how the balance between standardization and personalization can exist.
Personalization Outbreak
#139: Seeing What Others Miss: Turning Disruption, Diversity, and AI Into Real Business Growth
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"One in five Americans today is Hispanic. So when you frame it in that, whether you're selling shoelaces or soda pop or pizza, would you ignore one in five Americans as you go to market?"
On this episode of Personalization Outbreak, I am joined by Mike Valdes-Fauli, Chief Operating Officer of Chemistry, and President of Cultura, to explore how leaders can turn uncertainty, disruption, and uncomfortable topics into real business growth.
From the untapped Hispanic market and the future of DEI, to AI’s real impact on creativity and innovation, Mike explains how reframing narratives helps organizations see opportunities others miss.
If you lead a business, a team, or yourself through change, this conversation will challenge how you think about growth in a polarized, fast-moving world.
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Video Content:
0:00 - Intro
03:29 - Reframe, Rethink, Redefine
06:57 - Hispanic Market Opportunity
10:54 - What are the 'known knowns?'
12:18 - Reinventing the Hispanic Identity in America
14:13 - Case Studies of Latino influence in America
16:56 - A Competitive Business Advantage
17:48 - Diversity, Equity, and Inclusion
20:02 - Less Acronyms, More Action
21:32 - The Elephant in the Room
27:46 - What does AI mean to the average consumer?
28:49 - The Narrative of Negativity
30:50 - Adaptation, Adoption, and Agreement
32:03 - An Entrepreneurial Mindset
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Personalization Outbreak Podcast
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