Personalization Outbreak

#19: Inspiring Individual Contribution Through a Shared Mission

February 16, 2021 Season 2 Episode 19
Personalization Outbreak
#19: Inspiring Individual Contribution Through a Shared Mission
Show Notes Chapter Markers

In this episode, we talk about how an employee centric approach can have a significant impact on how we lead in times of crisis and uncertainty. We will talk about how a large, established organization had to adapt to the challenges of 2020 and saw that as an opportunity – rather than a challenge – for their employees to be true to their shared mission and play an essential role in their communities during these unprecedented times. 

Our guest this week is Jeff Pilof, Senior Vice President of Supply Chain at CVS Health. 

Opportunity to Live a Mission
The Fortitude to Sacrifice
The Path To Massive Personalization
A Forced Transformation
Discretionary Efforts
Adapting to the new Normal